SOMESH H. SAXENA
IT DELIVERY & PROJECT MANAGEMENT PROFESSIONAL | CLIENT DELIVERY | AGILE/SCRUM | QA & TESTING
Rajkot, Gujarat, India • +91-8978575953 • SHPSaxena@Hotmail.Com
25+ Years Global Experience — India | USA | Australia | Singapore
Global Engagements: JPMorgan Chase | Cognizant | Capgemini | Caterpillar (USA) | National Australia Bank
Roles & Titles: Assistant Vice President (JPMC) | Program Manager | Delivery Manager | Scrum Master | Business Analyst
Executive Profile
Years Experience
Global IT Delivery
Countries
India | USA | Australia | Singapore
Tier-1 Employers
JPMC, Cognizant, Capgemini & more
Level Achieved
JPMorgan Chase
Results-driven IT Delivery and Project Management professional with 25+ years of global experience across India, USA, Australia, and Singapore, leading end-to-end technology delivery, client relationships, and Agile/Scrum teams for organizations including JPMorgan Chase, Cognizant, and Capgemini. Proven track record in on-time, quality delivery, production stability, and cross-functional team leadership — backed by hands-on coding, development, and process automation experience, and further strengthened by HR policy design and KRA/appraisal framework expertise, with the versatility to wear multiple hats when needed.
Professional Summary
End-to-End IT Delivery Leader
Manages client relationships, project timelines, and quality outcomes across the full software lifecycle.
Agile/Scrum Delivery Professional
Experienced in sprint planning, team facilitation, and onshore-offshore collaboration for timely, scalable outcomes.
Quality & Testing Oversight
Strong focus on validation, defect management, and risk-controlled release management.
Core Competencies
Core Competencies
Domains
- IT Delivery & Program Governance
- Client Relationship & Account Management
- Risk & Issue Management
- Agile/Scrum Delivery & Coaching
- Quality Assurance & Testing (SDLC/STLC)
- Process Automation (MS Power Automate)
- HR Policy & KRA Design
- Team Leadership & Mentoring
- Hands-on Coding & Development
Key Achievements
Performance Improvement
System optimization & testing
Incident Reduction
Root-cause analysis & recovery
Deployment Success
Risk-controlled release management
Sprint Efficiency
Agile coaching & backlog refinement
- Improved system performance and reduced job/process failures by up to 25% through rigorous optimization and testing.
- Cut production incidents by 40% and downtime by 30% through proactive root-cause analysis and standardized recovery processes.
- Achieved 100% successful production deployments through structured validation and risk-controlled release management.
- Improved sprint delivery efficiency by 20% through Agile coaching, backlog refinement, and cross-functional collaboration.
- Enhanced stakeholder alignment and delivery confidence through transparent reporting and proactive risk management.
Designed HR policies, KRA frameworks, and feedback systems; automated manual processes using Microsoft technologies.
Long Service Award and Contribution Award — recognized for sustained delivery excellence and process improvement.
Achievement Metrics at a Glance
Performance Improvement
System optimization and job/process failure reduction through rigorous testing
Incident Reduction
Production incidents cut via proactive root-cause analysis and standardized recovery
Downtime Reduction
Achieved alongside incident reduction through structured operational improvements
Sprint Efficiency Gain
Agile coaching, backlog refinement, and cross-functional collaboration
Professional Experience
Digital Transformation, Data Analyst & HR Consultant — Hi-Tech Infraspac, Rajkot
B2B & B2G infrastructure company — roads, sewerage, and civil infrastructure projects across India
Engaged as an independent, project-based consultant — not a permanent salaried position — while relocating and establishing base in Rajkot.
- Analyzed operational and HR data across multiple project sites to support management decision-making and process improvement.
- Automated manual reporting and feedback workflows using Microsoft technologies, replacing paper-based processes with structured digital workflows.
- Led requirements gathering and process mapping for an ERP system implementation, aligning workflows across HR, operations, and procurement functions.
- Designed HR policies, KRA frameworks, and performance appraisal structures across a pan-India project workforce.
- Reduced manual effort and turnaround time for reporting and feedback through Microsoft-technology-based automation.
- Delivered clear, accurate process documentation that streamlined ERP requirements definition and reduced implementation rework.
- Established a structured KRA and appraisal framework where none previously existed, improving performance visibility across a distributed, multi-site workforce.
- Applied 25 years of IT delivery discipline to a non-IT, infrastructure environment — demonstrating fast, cross-domain adaptability and positioning for a return to IT/Delivery roles.
Technical Project Manager & Delivery Lead — TekLink Software Pvt. Ltd., Hyderabad
Owned end-to-end technology delivery of enterprise software applications, combining project management with hands-on technical analysis.
- Collaborated with business analysts, QA teams, and product owners within Agile sprints to translate evolving business requirements into scalable, reliable technical solutions.
- Owned end-to-end delivery of enterprise applications — from design and development through testing and deployment — ensuring seamless integration and performance.
- Conducted structured testing, developed test plans, and validated data flows to maintain system accuracy and quality.
- Delivered production support, resolving incidents promptly and minimizing downtime for client systems.
- Authored reusable technical assets, sprint-ready documentation, and standardized frameworks to improve team productivity and onboarding.
- Ensured strict adherence to quality standards, audit controls, and change management processes across all deliverables.
- Reduced production incidents and downtime through proactive root-cause analysis and standardized recovery processes.
- Improved release readiness and reduced rework through structured validation, testing discipline, and compliance checks.
- Cut onboarding time for new team members through reusable frameworks, process guides, and clear documentation.
- Strengthened Agile delivery consistency through active sprint planning, ceremony facilitation, and cross-team collaboration.
Professional Experience
Technical Project Manager & Delivery Lead — Capgemini, Hyderabad
Directed full-lifecycle delivery for enterprise data integration platforms, owning client relationships, schedules, and code quality.
- Directed end-to-end delivery of enterprise data integration projects, from analysis and design through development, testing, and release.
- Managed full project lifecycle across coding, testing, implementation, and release within defined timelines and client expectations.
- Delivered production support, resolved incidents promptly, and implemented proactive fixes to reduce downtime.
- Coached and mentored team members to improve collaboration, productivity, and technical competency.
- Facilitated Agile ceremonies — daily stand-ups, sprint planning, retrospectives — to align cross-functional teams on delivery goals.
- Acted as primary liaison for client and stakeholder communication, ensuring smooth coordination and timely issue resolution.
- Improved system performance and reliability through structured optimization and streamlined execution workflows.
- Standardized development practices and documentation, improving onboarding efficiency across the team.
- Strengthened client relationships through consistent, transparent communication and reliable delivery.
- Boosted team productivity and delivery efficiency through process improvements and Agile discipline.
Senior Manager – Projects / Technical Project Manager — Cognizant, India
Managed multi-project IT delivery portfolios across global banking, insurance, and manufacturing client accounts.
- Managed multiple concurrent projects across banking, insurance, and manufacturing clients, owning delivery timelines, quality, and client relationships.
- Led Agile/Scrum delivery teams, facilitating sprint planning, ceremonies, and cross-functional collaboration between onshore and offshore teams.
- Directed end-to-end project lifecycle — requirements, design, development, testing, and deployment — ensuring alignment with client expectations.
- Managed risk, escalations, and stakeholder communication across multiple client engagements simultaneously.
- Mentored project teams and junior managers, building delivery capability and technical competency across the group.
- Sustained strong client relationships across a 5+ year tenure, reflecting consistent, reliable delivery over multiple engagements.
- Improved delivery predictability and team performance through structured Agile practices and proactive risk management.
- Built and mentored high-performing project teams, several of whom advanced into senior delivery roles.
- Recognized for sustained contribution and organizational commitment (Long Service Award).
Professional Experience — JPMorgan Chase
Assistant Vice President — JPMorgan Chase, India
Provided technical delivery governance and operational risk management within a Tier-1 global investment banking environment.
JPMorgan Chase — Tier-1 global investment banking institution with operations across major financial markets worldwide.
Technical delivery governance and operational risk management at the Assistant Vice President level.
High-stakes global investment banking environment demanding rigorous delivery standards and risk discipline.
Early Career (1997–2009)
Built foundational expertise in software engineering, mainframe technologies (COBOL, DB2, JCL), data warehousing, and global IT support.
Jun 1997 – Jul 1998
Senior Analyst | Syntel India
Jul 1998 – Jan 2000
Mainframe Developer | National Australia Bank, Australia (via Syntel)
Feb 2000 – Sep 2000
Senior Analyst | Syntel India
Oct 2000 – Oct 2002
Independent Mainframe Projects & Training, Hyderabad
Oct 2002 – Apr 2005
Senior Analyst | Satyam Computers
May 2005 – Jan 2009
Technical PM | Caterpillar Inc., USA (via Satyam)
Senior Analyst — Syntel India | Jun 1997 – Jul 1998
Foundational role establishing core mainframe and software engineering competencies.
Mainframe Developer — National Australia Bank, Australia (via Syntel) | Jul 1998 – Jan 2000
First international engagement — delivered mainframe development for a Tier-1 Australian bank.
Senior Analyst — Syntel India | Feb 2000 – Sep 2000
Continued technical development and delivery contribution in a senior analyst capacity.
Independent Mainframe Projects & Training — Hyderabad | Oct 2000 – Oct 2002
Independent project delivery and professional training in mainframe technologies.
Senior Analyst — Satyam Computers | Oct 2002 – Apr 2005
Advanced analytical and delivery responsibilities across enterprise technology projects.
Technical PM — Caterpillar Inc., USA (via Satyam) | May 2005 – Jan 2009
US-based technical project management for a Fortune 100 manufacturing giant — cementing global delivery credentials.
Certifications & Technical Skills
Certifications
Skill Domains
Certifications
IBM Certified
WebSphere DataStage v8.0 / IIS DataStage v7.5
Six Sigma DMAIC Green Belt
Caterpillar Certified
Scrum Master Certification
CSM/PSM — In Progress
Technical Skills
Programming & Databases
COBOL, JCL, SQL, DB2, CICS
Agile & Delivery Tools
JIRA, Confluence, ServiceNow, HP ALM
Automation & Analysis
Microsoft Power Automate, Microsoft Forms, Excel-based Data Analysis
Education
Bachelor of Engineering
G.S.I.T.S., Indore, MP, India | 1994
Somesh H. Saxena • +91-8978575953 • SHPSaxena@Hotmail.Com • Rajkot, Gujarat, India
IT Delivery & Project Management Professional | Agile/Scrum | QA & Testing
25+ Years Global IT Delivery Experience — India | USA | Australia | Singapore
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Open for IT Delivery, Project Management, Agile/Scrum, and Senior Consulting engagements.
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